October 30, 2019

 

RE: Discontinuation of Stearns DHIA Water Lab Operations

 

Dear Valued Stearns DHIA Water Lab Customer:

 

Since 2000, Stearns DHIA Laboratories has operated a Minnesota Department of Health certified water lab dedicated to meeting the ever-changing needs of our customers. Our lab accreditation requires that we maintain a Technical Director that meets all the criteria set forth by the NELAC/TNI Standards. We have been unable to obtain a Technical Director that meets the criteria, and as a result, Stearns DHIA Laboratories must discontinue all water analysis effective Monday, November 11, 2019.

 

As of November 11th, water samples will no longer be processed by Stearns DHIA Laboratories. However, DHIA has made arrangements with RMB Environmental Laboratories to support water lab customers in order to continue the long history of quality customer service and data deliverables. Transitioning to RMB Environmental Laboratories (RMB) will allow customers to avoid any disruption in service. RMB has 24 years experience providing state certified analytical testing services along with the conveniences that DHIA has provided their clients. Services will be supported by RMB’s network of labs, allowing practices to remain similar to what you are accustomed to, including continued courier services and easy sample drop off at Stearns DHIA.

 

Stearns DHIA Laboratories will be a Service Center for RMB Labs allowing customers the ability to drop off samples at the Sauk Centre location until 3:00pm Monday-Thursday. RMB Labs will be contacting customers during this time to ensure uninterrupted services and that results are reported in a timely manner. RMB's customer service can be reached by calling 218-846-1465.

 

The Stearns DHIA Milk Lab, Forage Lab, and Wet Chemistry Lab remain unaffected by this change and will continue to serve customers with normal operations. It has been a privilege to serve our customers, and we thank you for having chosen Stearns DHIA for your analytical water testing needs. We look forward to addressing your needs and answering your questions during this transition.

 

Mark Heidgerken – Manager
Stearns DHIA Laboratories
320-352-2028

 

Christa Schlosser – Project Manager
Stearns DHIA Laboratories
320-352-2028

 

Robert Borash – CEO
RMB Environmental Laboratories
218-849-6420
Customer Service

 

Autumn Mahoney – Project Manager
RMB Environmental Laboratories
218-846-1465
Customer Service